Dear Lindi, thank you for your visit and feedback. Sorry to know you feel the treatment was not suitable for you. "stress zone therapeutic massage" is intensive treatment focus on solving shoulder and back tension for customers. We are more than happy to adjust for you if you think you need relax massage which is soft till medium pressure. wish you all the best:)

Dear Nigel,

Thank you for your visit and sorry for the less good experience this time. We checked into our system and talked with two therapists, one of the therapist who massaged you cannot speak or understand DUTCH. She is just two months in the Netherlands. And the other therapist tried to help her to understand your need which they communicated few sentence during the treatment. We work with 15 therapists in total, if you have your prefer therapists, we will always happy to reserve for you in advance.

Again sorry for the inconvenience and we will do more strict team training to avoid the same mistake again. Thank you for your understanding. wish you all the best.

Regards,
Glowwell team